Generally
mybow gmbh hereinafter referred to as "our company"
www.mybow.ch, hereinafter referred to as "our website"
info@chinafoods.ch, hereinafter referred to as "our e-mail"

1. scope of application of the privacy policy
This Privacy Policy sets out the steps we have taken to comply with data protection requirements under Swiss and EU law and other applicable laws governing the collection, storage, use and transfer ("processing") of personal data.
This statement describes how we process the personal data that we have received from you via a website or application. This statement only applies to personal data collected by "our website", e.g. via websites, email and other online tools and applications.

Swiss data protection law (DSG) and any additional applicable law from the European General Data Protection Regulation (GDPR) apply.

2. processing of personal data; nature, purpose and use thereof
When you visit "our website", information is temporarily stored in so-called log files on our server. This is information that is automatically sent by your device's browser. Namely:
- IP address
- Date and time of the enquiry
- Time zone difference to Greenwich Mean Time (GMT)
- Content of the request (specific page)
- Access status/HTTP status code
- Amount of data transferred in each case
- Website from which the request comes
- Browser
- Operating system and its interface
- Language and version of the browser software


We process the aforementioned data for the following purposes:
Personal data is any information relating to an identified or identifiable person. A data subject is a person about whom personal data is processed. Processing includes any handling of personal data, regardless of the means and procedures used, in particular the storage, disclosure, procurement, erasure, storage, modification, destruction and use of personal data.

We process the personal data required to provide our services in an effective, user-friendly, permanent, secure and reliable manner.
In principle, we only process personal data with the consent of the data subject, unless the processing is permitted for other reasons, for example to fulfil a contract with the data subject and for corresponding pre-contractual measures, to protect our overriding legitimate interests, because the processing is evident from the circumstances, or after prior information. In this context, we process in particular information that a data subject provides themselves when making contact - for example by post, email, contact form, telephone or social media - and may store such information in a customer relationship management system (CRM system), in online shop software or with comparable tools.
We process personal data for the duration required for the respective purpose or purposes. In the case of longer-term retention obligations due to legal and other obligations to which we are subject, we restrict processing accordingly.

We may have personal data processed by third parties, including abroad. Such processors process personal data on our behalf. We always ensure that such third parties guarantee appropriate data protection.
We are present on social media platforms and other online platforms in order to communicate with customers and interested parties and to provide information about our services. The General Terms and Conditions (GTC), data protection declarations and other provisions of the respective operators apply.

Legal basis for the processing of personal data
We process personal data in accordance with Swiss data protection law (FADP) and other applicable data protection laws (e.g. GDPR).

3. processing of personal data
"our company" collects and processes personal data from
- registered or unregistered visitors to "our company" websites;
- Contact persons and employees of suppliers, dealers, vendors and providers of products and product parts from "our company"
- Customers, buyers and recipients/beneficiaries or interested parties of the products and services of "our company" or their contact persons and employees;
- Contact persons and employees of business partners and affiliated companies and other commercial and economic partners;
- Recipients of the newsletter from "our company"
- participants in the market research and opinion polls conducted by "our company";
- participants in the courses, seminars and other events offered by "our company";
- Users of the WIFI offered by "our company" in the business premises and other locations (all business partners together).
- The personal data of business partners is generally collected directly from the data subjects when using the websites, when requesting or utilising products or services, submitting reviews and reports, participating in market or other surveys, at events organised by "our company" or in direct communication with "our company" by e-mail, telephone or other means.
- However, they can also be collected indirectly, namely when transactions are carried out in favour of a business partner or for delivery to this business partner by another business partner, on the recommendation of third parties (e.g. recommendation by acquaintances of the business partner) or by obtaining or purchasing additional information from third-party data sources (e.g. social media, address dealers).
"Our company" processes the following categories of personal data in particular:
Personal data and contact information: This includes in particular, but is not limited to, first and last name, residential address, place of residence, telephone number, e-mail address, age, date of birth, gender, marital status, family members, details of any secondary contact, photo, details of function, details of previous business dealings with these persons, details of business transactions, enquiries, offers, quotations, conditions and contracts, details of professional or other interests of the persons;

Data in connection with delivery and sales as well as orders and purchases: This includes in particular, but is not limited to, payment details, credit card details and other payment details, billing and delivery address, products and services delivered and sold as well as ordered and purchased;

Data in connection with the marketing of products and services: This includes in particular, but is not limited to, information about marketing activities such as receipt of newsletters, newsletter opt-ins and opt-outs, documents received, invitations and participation in events and special activities, personal preferences and interests, etc.
Data in connection with the use of the websites: This includes in particular, but is not limited to, IP address and other identifiers (e.g. user name on social media, MAC address of the smartphone or computer, cookies, web beacons, pixel tags, log files, local shared objects (Flash cookies) or other technologies that automatically collect personal data), date and time of the visit or use of the websites, pages and content accessed, referring websites, etc.;

Data in connection with communication: This includes in particular, but is not limited to, preferred communication channel, correspondence, correspondence language and communication with "our company" (including recordings of communication), etc.. For telephony and email traffic, "our company" uses the Microsoft Exchange Online service, which is operated in the Microsoft Azure Cloud in Western Europe. The stored contact data is therefore synchronised with the Microsoft cloud service Azure Active Directory (AAD). The data and information that must be transmitted to "our company" in connection with telephony and e-mail are treated as strictly confidential. "our company" only uses the data that is necessary for communication by telephone or e-mail. The Microsoft and Microsoft Azure privacy policies can be found under the following links:

Privacy Policy Microsoft:
Link

Privacy Policy Microsoft Azure:
Link



4. transfer of data to third parties (incl. joint controllers and data processors)
Your data will be passed on to our partners (third parties) insofar as this is necessary for order processing. If we pass on data to external service providers, technical and organisational measures are taken to ensure that the data is passed on in accordance with the statutory data protection provisions. If you provide us with personal or company-related data of your own accord, we will not use, process or pass on this data beyond the scope permitted by law or specified by you in a declaration of consent. In addition, we will only pass on your data to external service providers if this is necessary for contract processing and they have agreed to the corresponding confidentiality and due diligence provisions. In addition, we only pass on your data if we are obliged to do so by law or by official or court orders.

5. cookies
We use cookies (session cookies as well as temporary and permanent cookies) on our website. These are small files that your browser automatically creates and that are stored on your end device (laptop, tablet, smartphone, etc.) when you visit our website. A cookie does not always mean that we can identify you.

Cookies are used on the one hand to record the frequency of use, number of users and behaviour on our website, to increase the security of website use and to make our information offering more user-friendly. As soon as you leave the website, these cookies are automatically deleted.
In addition, we also use temporary cookies to optimise user-friendliness, which are stored on your end device for a specified period of time. If you visit our site again to use our services, it is automatically recognised that you have already visited us and which entries and settings you have made so that you do not have to enter them again.

You can configure your browser settings so that no cookies are stored on your computer. The complete deactivation of cookies may mean that you cannot use all the functions of our website.

By continuing to use our website and/or agreeing to this privacy policy, you consent to cookies being set by us and thus to personal usage data being collected, stored and used, even beyond the end of the browser session. You can revoke this consent at any time by activating the browser setting to refuse third-party cookies.

6. analysis tools
Google Analytics
Our website uses the web analysis service Google Analytics from Google Inc, USA. Google Analytics uses cookies (see under Cookies). These enable Google in the USA to analyse the use of our website, including IP addresses. We would like to point out that on this website Google Analytics has been extended by the code "gat._anonymizeIp();" in order to ensure anonymised collection of IP addresses (so-called IP masking). If anonymisation is active, Google shortens IP addresses within member states of the European Union or in other contracting states of the Agreement on the European Economic Area, which is why no conclusions can be drawn about your identity. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. Google observes the data protection provisions of the "Swiss-USA Privacy Shield" agreement and therefore has an adequate level of data protection. Google uses the information collected to analyse the use of our websites for us, to compile reports for us in this regard and to provide us with other related services.

You can find out more at: 
Link
In particular also regarding the possibility of deactivating Google Analytics at:
Link

7. social media plug-in
We use the social plug-ins listed below on our website to publicise our company. The underlying advertising purpose is to be regarded as a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR. Responsibility for data protection-compliant operation must be guaranteed by the respective provider. Data processing in connection with these plug-ins takes place with your consent when you use these plug-ins.
If you use the services of these social networks independently of or in connection with our website, the social networks will analyse your use of the plugin. In this case, information about the plugin is forwarded to the social networks.

e) Google Maps
Google Maps services are used on our website (e.g. in-screen or via interfaces / API). Google LLC, USA, may therefore process information about your actual location. Google uses various technologies to determine your location, such as IP addresses, GPS and other sensors that provide Google with information about nearby devices, Wi-Fi access points or mobile phone masts, for example.
The purpose and scope of the data collection and the further processing and use of the data by Google as well as your rights in this regard and setting options to protect your privacy can be found in Google's data protection information at Link .

9. information, deletion and correction
You can request information about your data stored by us at any time. To do so, please send a request for information by e-mail to the address below. Proof of identity must be sent to the same address together with the request.
You have the option of requesting the deletion or correction of your data at any time. Of course, you are also entitled at any time to revoke your consent to the use or processing of personal data with effect for the future. To do so, please send us an e-mail to "our e-mail".
Stored data will be deleted by us when it is no longer required for the stated purpose.

With regard to the deletion of data, it should be noted that we are subject to certain legal obligations, which stipulate a retention obligation for certain data. We must fulfil this obligation. If you request the deletion of data that is subject to the statutory retention obligation, the data will be blocked in our system and only used to fulfil the statutory retention obligations. After the retention period has expired, your request for deletion will be complied with.

10. right of objection
If your personal data is processed on the basis of legitimate interests, you have the right to object to the processing of your personal data if there are reasons for this arising from your particular situation or if the objection is directed against direct advertising. In the latter case, you have a general right to object, which will be implemented by us without specifying a particular situation.

11. data security
We will keep your data secure and therefore take all reasonable measures to protect your data from loss, access, misuse or alteration. Our employees and contractual partners who have access to your data are contractually bound to confidentiality and compliance with data protection regulations. In some cases it will be necessary for us to pass on your enquiries to our affiliated companies. Your data will also be treated confidentially in these cases.

Contact details
This privacy policy applies to data processing by "our company":
mybow gmbh
Rothenbad 18
6015 Lucerne
www.mybow.ch
info@chinafoods.ch


Supervisory authority
Federal Data Protection and Information Commissioner, FDPIC
Feldeggweg 1
3003 Berne
Switzerland
Link


12. topicality and amendment of this data protection declaration
Changes to this privacy policy will be published on this page. In this way, you can find out at any time what data we store and how we collect and use it. You can save and/or print out the privacy policy here. The current privacy policy can be viewed on "our website".

Lucerne, mybow gmbh, 26.05.2025